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Frequently Asked Questions
Using Duolingo
Why did my course change?
What is a streak?
What are leaderboards and leagues?
Does Duolingo use any open source libraries?
Account Management
How do I change my username or email address?
How do I find, follow, and block users on Duolingo?
How do I remove or reset a course?
I’m having trouble accessing my account.
How do I delete my account and access my data?
What to do if your data was compromised
Subscription & Payments
What is Super Duolingo and how do I subscribe?
Family Plan
How do I cancel my Super Duolingo subscription?
How do I request a refund?
How do I use a promo code?
What is Duolingo Max?
Still unsure about something?
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